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2011 DODGE DURANGO — UNKNOWN OR OTHER

fire · 1928044 · 2023-09-15

Vehicle

Make
DODGE
Model
DURANGO
Year
2011
Manufacturer
Chrysler (FCA US, LLC)
Component
UNKNOWN OR OTHER
Speed
55 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

The alternator suddenly failed with no warning lights or lamps indicating a problem. I was driving when the car suddenly stalled and I managed to get home . Heavy smoke was coming from under the hood and when I raised the hood heavy smoke was coming up out of the alternator and I could smell burning wires. I had it towed to Elder Dodge and they confirmed that the alternator was burnt out and it fried the PCM and other electrical components. The safety issue was it could've caught the whole engine on fire and it could have caused a wreck with traffic behind us. I contacted the FCA and sent all information that they requested for reimbursement but they refuse to reimburse me for a faulty alternator that short circuited and caught on fire. I am contacting you for help with this matter so they will reimburse me for damages done to my Durango.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11544741
Machine
JSON-LD · Markdown