# 2020 FORD ESCAPE — UNKNOWN OR OTHER
> NHTSA complaint `1929488` · 2023-09-20 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** ESCAPE
- **Year:** 2020
- **Manufacturer:** Ford Motor Company
- **Component:** UNKNOWN OR OTHER
## Narrative
My drivers door arm receptor has broken free of its spot weld inside the door, causing severe safety issues. [see Car and Driver article BY ALESSANDRA KAESTNER PUBLISHED: JUL 14, 2023] Same issue. This happened to me today 09/20/2023.  * I cannot fully open drivers window because of this defect. Major safety issue if my vehicle goes into water. * I cannot open the door from outside, if locked. Major issue to persons with disabilities who can't climb across the console or back seats.  I pulled a leg muscle today doing so. My back hurts also.    Ford spot-welded the door arm receptor on a piece of metal that is too thin to provide support. <I PICTURES IF NEEDED>  This is enough for a recall. When will you do this? What is taking so long?   Already tired of not being able to use drive thru because my window will not lower. A major inconvenience.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*