NHTSA complaint: 2020 KIA SOUL — ENGINE
type: Event
additional type: https://schema.org/AccidentReport
start date: 2023-08-15
description: My husband was driving down the street in our 2020 Kia soul when under the hood of the car started to smoke profusely and a fire broke out under the hood of the car the engine was affected the car no longer turns on or turns over there was a recall for the engine overheating however we took it into a Kia location and June and they said nothing was wrong we took it in in May for recalls they said nothing was wrong they deleted all of the codes in the vehicle and one month later this happened in the car is no longer operable. Kia refused to help us at JT's Kia claiming that the car experienced wear and tear however the car was only 3 years old and there was no wear and tear. When we took the vehicle into address the recall we were told on two different occasions that there was nothing wrong with the car even though the overheating light kept coming on to deal with this they deleted all of the codes and denied anything was wrong with the car one month later my husband's life was almost taken by this vehicle catching on fire/overheated
organizer: Kia America, Inc.
publisher: AI Analytics
license: https://creativecommons.org/publicdomain/zero/1.0/
source: https://www-odi.nhtsa.dot.gov/downloads/
source organization: National Highway Traffic Safety Administration — Office of Defects Investigation

PropertyValue
property ID: NHTSA Complaint ID
value: 1930028

AI Analytics
type: Organization