The contact owned a 2018 Toyota Camry. The contact stated that while driving at 5 MPH and attempting to merge into a tuning lane, he collided with another vehicle on his driver's side front end panel. As a result, the vehicle careened to the right over a pedestrian walkway and into a wall. The air bags did not deploy. A police report was filed, and injuries were reported. The driver went to an area hospital on his own and received an x-ray and treatment for various aches and pains. The other driver was transported to an area hospital and treated for unknown injuries. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 92,000.