# 1996 FORD WINDSTAR — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
> NHTSA complaint `193610` · 2000-01-23 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** WINDSTAR
- **Year:** 1996
- **Manufacturer:** Ford Motor Company
- **Component:** SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- **Speed:** 5 mph
## Narrative
BRAKE PEDAL WENT TO FLOOR AND NO BRAKES IN NORMAL STOP ON DRY PAVEMENT.  THEN BRAKES WERE FINE.  2 WKS LATER HAPPENED AGAIN SO TOOK TO FORD. FORD REPLACED ALL BRAKES DUE TO HEAT FROM SLIGHTLY SET EMERGENCY BRAKE (WARNING LIGHT WAS BURNED OUT THEY SAID).  BRAKES TO FLOOR, BUT MANUEL BRAKES THE NEXT DAY.  FORD DRAINED BRAKE LINES.  HAPPENDED AGAIN.  FORD SAID YOU WILL HAVE MANUEL BRAKES--IT TAKES A WHILE FOR NEW BRAKES TO SETTLE IN.  KEPT HAPPENING-PEDAL TO FLOOR, MANUEL BRAKES, THEN NORMAL BRAKING.  NO IMPROVEMENT IN 2 MONTHS SO RETURNED TO FORD.  FORD SAID NO PROBLEM.  ON 12-22 REAR ENDED A TRUCK AS BRAKES FAILED WITH NO MANUEL BRAKES AVAILABLE.  FORD SAYS NO PROBLEM.  FORD ENGINEER REFUSES TO TALK WITH ME AND SENDS THE MESSAGE THAT THERE IS NOTHING THAT CAN CAUSE THAT KIND OF PROBLEM.  I DON'T KNOW WHAT TO DO.  *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*