# 2021 TESLA MODEL Y — STEERING
> NHTSA complaint `1937128` · 2023-10-20 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TESLA
- **Model:** MODEL Y
- **Year:** 2021
- **Manufacturer:** Tesla, Inc.
- **Component:** STEERING
## Narrative
While driving, steering wheel locked! Prior to locking there were no warnings. While wheel locked, warning popped up-“ steering assist reduced.”  I was going up a curved parking garage ramp when wheel locked, I was unable to turn my vehicle causing my car hit curb, scraping my rims. Cars were honking behind me, there was no where to move. I was scared, causing me to have a panic attack.  I had to turn off/on car twice for steering to go back to normal. I took vehicle to Tesla and had to pay $387 for diagnosis. I was 4,000 miles over warranty. Tesla is saying it could be a possible steering rack replacement and cost $2,500. Tesla will not pay for rim damage or pay for fixing the steering issue, which is a major safety problem. Tesla needs to do better!
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*