← NHTSA complaints

2011 MERCEDES-BENZ CL550 — ELECTRICAL SYSTEM

fire · 1937335 · 2023-10-21

Vehicle

Make
MERCEDES-BENZ
Model
CL550
Year
2011
Manufacturer
Mercedes-Benz USA, LLC
Component
ELECTRICAL SYSTEM

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

On October 17, 2023, my vehicle experienced a significant issue—a fire incident—while I was leaving the garage of my house. According to the fire department & my insurance adjuster, it appeared that electrical components started the fire. Separately, on June 22, 2023, I was stuck inside the vehicle as I could not open the doors of the car. The batteries of the car had completely been drained, and the car was just jump-started by my insurance road-side assistant, but I turned off the engine (I was inside the car) forgetting about the fact that the car was not sufficiently being charged. Eventually the car was jump-started again, and I got out of the car safely. And, I had a local MB dealership replace both starter and ancillary batteries. Shouldn't car doors open regardless of the levels of the batteries left? What if the fire on Oct 17 had happened, and I could not escape from the car as I could not open the doors...

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11551150
Machine
JSON-LD · Markdown