# 2020 FORD EXPLORER — ELECTRICAL SYSTEM
> NHTSA complaint `1937524` · 2023-10-22 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2020
- **Manufacturer:** Ford Motor Company
- **Component:** ELECTRICAL SYSTEM
- **Speed:** 3 mph
## Narrative
The camera system does not work and disables the reverse braking and other safety features while reversing.  This is a safety concern as while backing up to a trailer I have hit it 2 times, as the image will freeze and seems as if there is still room to continue backing up.  I have taken this 4 times for recalls (since 2020) and none of them resolved it.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*