# 2014 KIA SORENTO — SERVICE BRAKES
> NHTSA complaint `1940971` · 2023-11-05 · Kia America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** KIA
- **Model:** SORENTO
- **Year:** 2014
- **Manufacturer:** Kia America, Inc.
- **Component:** SERVICE BRAKES
- **Speed:** 15 mph
## Narrative
Replaced engine 1/31/23 had open recall per 21v331was not repaired even though they wasn’t suppose to return vehicle according to recall. They said It would be safe to drive.Said they had no remedy to fix they would call me. Few days car stalls alternator was hanging had to replace. They didn’t replace properly. With in a month cars brakes were acting weird took in for diagnostic back brakes no remedy. Call Kia still no parts for recall. Sept 11,23 was pulling off expressway during 5 o'clock  traffic my brakes locked up I had no control. Towed to Kia they wanted 75. to look at it then 2700. to fix the brakes. And stated I had no brake fluid. Which was just checked. They said recall did not cover the repairs Neither the engine recall nor the brake, hecu, abs, stability control recall. I contacted Kia they told me they would get back to me. As of Oct.31,23 they had not done any repairs or response from Kia. So I traded my car back to Kia so I would have a vehicle for school and work. I’ve tried to get reimbursement from Kia. For rental car etc. And keep getting the run around. I have towing, rental, and repairs that they are refusing to reimburse me. I drove the recalled vehicle for 9 months and could have been killed myself, my daughter, as well as others. Kia could care less! I traded vehicle 10/31 the recall was cleared on my 2014 Sorento  on 11/4 according to Nhtsa.gov 3 days they clear it so they could sell it.  I m really disgusted with Kia. I’m out thousands of d
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*