# 2018 CHRYSLER PACIFICA PLUG-IN HYBRID — ELECTRICAL SYSTEM
> NHTSA complaint `1942921` · 2023-11-14 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 4
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** CHRYSLER
- **Model:** PACIFICA PLUG-IN HYBRID
- **Year:** 2018
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** ELECTRICAL SYSTEM
## Narrative
On Sunday, November 5, 2023, our 2018 Chrysler Pacifica Hybrid caught fire in our garage. Please refer to the attached PDF which details the incident. I have pictures and videos of the incident as well as a report from the fire department is being prepared. We have placed home and auto claims with our insurance provider, and we are also working with a disaster recovery company who is compiling a report on the damages and losses.  - What component or system failed or malfunctioned, and is it available for inspection upon request? My educated guess from what I witnessed and discussions with the firefighters is it was the car’s electric battery. - How was your safety or the safety of others put at risk? Refer to PDF; further would this have happened at night and as discussed with the fire department, the toxic smoke, heat, and fire/explosion would very likely have caused the situation to have a much more catastrophic outcome.   - Has the problem been reproduced or confirmed by a dealer or independent service center? I do not know specifically; however, please note PDF related to NHTSA Recall # 20V-334 we had completed in September 2023. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Refer to PDF; after the fire was extinguished and at the directive of the fire department, the car was taken to a local salvage yard for safety/risk of reigniting. - Were there any warning lamps, messages or other symptoms of the prob
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*