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2018 MITSUBISHI OUTLANDER — UNKNOWN OR OTHER

1 injured · 1948809 · 2023-12-08

Vehicle

Make
MITSUBISHI
Model
OUTLANDER
Year
2018
Manufacturer
Mitsubishi Motors North America, Inc.
Component
UNKNOWN OR OTHER
Speed
55 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

The sunroof on our vehicle, self exploded while driving. There was a loud bang, and then we were covered in sunroof glass shards. The fine dust of the sunroof glass went into my right eye which created minor eye irritation. I was able to pull over. Flush out my eye with water and then proceeded to remove the pieces of glass from the sunroof area because I was afraid the pieces would blow off and hit any vehicle that was behind us for the remainder of our drive home. It scared the hell out of us. I am thankful that my daughter was not driving due to seeing her panic reaction from this experience. There were no drivers in front of us. We were not driving under any trees. It was a clear open rural road. Went to our local dealer. They inspected the sunroof & stated they have never seen anything like this happen. Since I was out of the warranty due to mileage(9,000 over)they suggest I go through my insurance company to resolve this matter. My view on this is it wasn’t so much a warranty issue, but a huge safety issue. Never would I imagine a Sunroof self exploding while driving and not causing me to have an accident because of my reaction to it. So with this in mind, I directly called Mitsubishi motors of North America. I had them open up a case number on this issue. The final response back from the manufacture was that I needed to go through my insurance company to deal with having my sunroof replaced. During filing my case to the manufacture directly, they asked me what I w

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11559095
Machine
JSON-LD · Markdown