The contact's mother owns a 2020 Nissan Rogue Sport. The contact stated that while her mother was driving at approximately 35-40 MPH, the vehicle crossed an intersection at a green light when another vehicle crashed in between her mother's front and rear passenger's side doors, causing the vehicle to spin. The air bags failed to deploy. The contact's mother was not injured, and no medical attention was received. A police report was filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure but provided no assistance since the email address on file did not match. The failure mileage was approximately 30,000.