The contact owned a 2009 Toyota Corolla. The contact stated that while driving at 5 mph and exiting a parking lot when the vehicle accelerated on its own, veered to the left, and crashed into a gate. No warning lights were illuminated and the air bags failed to deploy. The contact sustained injury to the right shoulder, right foot, and right hand, but did not seek medical attention. No police report was filed. The vehicle was totaled and towed to a towing company. Additionally, the contact stated in 2021 while reversing from a parking space, as the vehicle was driving forward, it veered to the left and crashed into a tree. The vehicle was towed to the to be diagnosed and repaired. Per the contact, the dealer offered no diagnosis or reason for the acceleration. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000.