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1999 MERCURY TRACER — SUSPENSION

firecrash · 195890 · 2000-02-05

Vehicle

Make
MERCURY
Model
TRACER
Year
1999
Manufacturer
Ford Motor Company
Component
SUSPENSION

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

WE BOUGHT A 1999 MERCURY TRACER BRAND NEW ON 03-09-99, 6 MONTHS LATER THE STEERING WHEEL STARTED VIBRATING BADLY, THIS VIBRATION CAN BE FELT THRU OUT THE CAR. THE CAR HAS BEEN IN FOR REPAIR 4 TIMES. THE SERVICE MANAGER PETE SOLIC NOW SAYS THAT THIS VIBRATION IS NORMAL. WHEN WE TOOK IT BACK THE 3RD TIME PETE SAT IN THE CAR AND SAID THAT HE WOULD NOT DRIVE THAT CAR VIBRATING LIKE THAT AND HE WOULD NOT EXPECT US TO. WELL 4 REPAIR ATTEMPTS AND 5 MONTHS LATER HE STILL EXPECTS US TO DRIVE IT BECAUSE HE NOW SAYS IT IS NORMAL. I ASKED IF IT WAS SAFE TO DRIVE, HE SAID HE COULD NOT ANSWER THAT. MY CONCERN IS, WITH THIS SEVERE VIBRATION IS THE STEERING COLUMN GOING TO DISCONNECT OR LOCKUP AND CAUSE SEVERE BODILY HARM. IF THIS PROBLEM IS "NORMAL" THEN WHY ISN'T THE CONSUMER WARNED ABOUT THIS IN THEIR ADVERTISEMENTS.FROM READING OTHER NHTSA REPORTS I SEE THAT OTHER INDIVIDUALS HAVE HAD STEERING PROBLEMS DUE TO LOCKUP AND BREAKAGE AFTER REPORTING UNUSUAL VIBRATIONS IN THE STEERING COLUMN AND ENGINE. *AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
718355
Machine
JSON-LD · Markdown