# 2016 VOLKSWAGEN EOS — ELECTRICAL SYSTEM
> NHTSA complaint `1959851` · 2024-01-20 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** EOS
- **Year:** 2016
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** ELECTRICAL SYSTEM
- **Speed:** 20 mph
## Narrative
My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*