NHTSA complaint: 2012 HYUNDAI TUCSON — SERVICE BRAKES
Our [XXX] daughter was driving the vehicle from our home to work in Richmond Heights (approx. 19 miles) on [XXX] on {XXX]. At approximately [XXX] and before the [XXX] exit ([XXX] area), the vehicle made a load bang/popping noise, began to lose power, and the interior began to fill with smoke. She was driving in one of the center lanes and luckily made it over to the right shoulder without incident despite traffic and the smoke impairing her view and use of the rear and side mirrors. She immediately got out and called 911. Luckily there was no accident involved and she was not trapped in the vehicle. She was not injured, just very shaken. The vehicle was on fire under the hood and eventually burst into flames. The Kirkwood City Police Officer called the Kirkwood Fire Department and Terry's Towing. The fire was put out, but not before causing the vehicle to be totaled (see photos). Terry's Towing towed the vehicle to its lot, where it is currently stored. The vehicle is a total loss. As we purchased the vehicle from a family member earlier in 2023 as a spare car for our 16yo son and 20yo daughter (when she's home on break from college) for local and short drives, we only carried liability insurance on it with Progressive. We were not aware of Hyundai Recall 251 / NHTSA Recall # 23V651000 until after this happened to our daughter. We have filed a case with Hyundai. The vehicle has not yet been inspected by them or anyone else. The vehicle was running fine. The ABS light had com
National Highway Traffic Safety Administration — Office of Defects Investigation