The contact owned a 2020 Tesla Model Y. The contact stated that while reversing at low speed from his driveway, the accelerator pedal inadvertently depressed into the floorboard, resulting in sudden unintended acceleration. The contact depressed the brake pedal, but the vehicle failed to stop immediately. The vehicle struck two other parked vehicles in another driveway before crashing into a residence. The residents were not injured. The contact sustained a fractured neck, and shoulder pain from his seat belt, and head pain from striking the steering wheel. The contact's front passenger sustained a bruised shoulder, and the rear passenger, who was laying down on the rear seats, rolled over during impact and hit the rear seats, sustaining back and leg pain. The contact and his passengers were transported by ambulance to the hospital. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that after reviewing the event data recorder (EDR), the data showed that the contact had his foot depressed on the accelerator pedal during the failure. The failure mileage was approximately 14,000.