# 2017 TESLA MODEL S — SERVICE BRAKES
> NHTSA complaint `1973102` · 2024-03-06 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TESLA
- **Model:** MODEL S
- **Year:** 2017
- **Manufacturer:** Tesla, Inc.
- **Component:** SERVICE BRAKES
- **Speed:** 35 mph
## Narrative
While in autosteer, I pressed on the brakes which normally deactivates the autosteer while coming to a stop. In this particular case the car did not brake upon command and the car maintained acceleration thru a stop light and veered into a median causing a collision with a curb causing structural damage to the frame of the vehicle. I have put in a claim with both my insurance and Tesla and advise that the brakes did not activate in a timely fashion upon disengaging from Autosteer thus causing the collision and was advise by Tesla that I would be responsible to cover the damages when the accident was caused by the vehicle not disengaging. I was only advised after the fact of the recall for the very reason I complained to Tesla in the first place and have been waiting 5 months for a resolution.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*