# 2019 AUDI Q7 — SERVICE BRAKES
> NHTSA complaint `1975188` · 2024-03-14 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** AUDI
- **Model:** Q7
- **Year:** 2019
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SERVICE BRAKES
- **Speed:** 1 mph
## Narrative
On [XXX] we were parking the car in the lot at [XXX] , when the car suddenly accelerated despite my foot being on the brake and crashed into a storefront.  The fireman said the airbags deploy code was issues but the airbag never deployed, and the automatic emergency braking did not stop the car.  It seemed as though the transmission was switched, but we had not touched the gas.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*