# 2014 MERCEDES-BENZ GLK350 — UNKNOWN OR OTHER
> NHTSA complaint `1977258` · 2024-03-21 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** GLK350
- **Year:** 2014
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** UNKNOWN OR OTHER
## Narrative
Rear powered tailgate closes by itself. There is no warning. It closes VERY rapidly.   This hit me in the head, but I am mostly concerned with others, such as elderly people and children.   It could easily cause a concussion, or worse.   I have contacted MBUSA advocacy at 1-800-222-0100 three times. I was told all three times that I would be contacted back within 24-48 hours (business days) regarding this safety issue.  It has now been two weeks, and I have not received anything such as a returned phone call, email, etc.   The vehicle is at my residence and available for any inspection or test, etc.   I also have video of this problem. Again, the rear powered tailgate closes by itself, without warning.   It closes VERY rapidly with force far greater than gravity alone.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*