The contact owned a 2017 Subaru Forester. The contact stated that while attempting to make a left turn at an intersection, the contact observed there was a vehicle coming towards the intersection at high speeds. The contact stated that the stop light was green, however, the contact stopped the vehicle, and the vehicle coming towards the contact, depressed the brake pedal causing the vehicle to swerve and crash into the contact's vehicle on the front passenger's side at approximately 50 MPH. The contact stated that the vehicle spun around about 90 degrees. The air bags did not deploy, and no warning lights were illuminated. The contact sustained severe whiplash causing a concussion, crushed disc, ruptured at least 1 vertebrae, and spinal column nerve damage. The contact had been receiving medical treatment since the accident. The vehicle was towed to the tow company's storage lot. A police report was filed. The insurance company determined that the vehicle was a total loss. The other driver sustained severe burns when the air bags deployed. The contact was informed that the vehicle was in dealer mode, which did not allow warning lights to illuminate the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.