# 2020 FORD ESCAPE — UNKNOWN OR OTHER
> NHTSA complaint `1980617` · 2024-04-04 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** ESCAPE
- **Year:** 2020
- **Manufacturer:** Ford Motor Company
- **Component:** UNKNOWN OR OTHER
## Narrative
The car door on the drivers side opened and then refused to shut. It is a safety risk because it is unable to be operated and caused bruises when it swung shut. The dealer confirmed this is an ongoing issue but refused to cover costs to fix it because I am 473 miles out of the 36,000 mileage. No warnings were issued on the car or the ford app. No prior information was provided to me about this issue before it occurred.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*