The contact owns a 2014 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the contact was involved in a head-on collision, however the air bags did not deploy. The contact sustained a concussion and was transported to the local hospital for treatment. The vehicle was towed to a local tow yard. A police report was filed, however the report information was unavailable. The contact stated that the police report was undergoing amendment due to missing information. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.