← NHTSA complaints

2019 GMC SIERRA 1500 — STEERING

crash · 1985902 · 2024-04-23

Vehicle

Make
GMC
Model
SIERRA 1500
Year
2019
Manufacturer
General Motors, LLC
Component
STEERING
Speed
10 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

While making a righthand turn at approximately 10-15 mph, my passenger side front wheel failed at the ball joint and collapsed. Reviewing the carfax, this is the 2nd time this has happened to this vehicle (the first was on the driver side wheel). I noticed Safety Recall Report 21V-718 seems to describe the issue I'm facing with the "front upper control arm experiencing accelerated wear... leading to ball joint separation", but according to GM, since no unsatisfied recalls are shown on my VIN report, there's nothing they're willing to do. I believe the failed part number is 573. This failure left my truck sitting in the middle of the road obviously with no way to move it other than a tow truck dragging it onto his bed.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11584731
Machine
JSON-LD · Markdown