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2014 CHRYSLER TOWN AND COUNTRY — SEATS

1 injured · 1986456 · 2024-04-25

Vehicle

Make
CHRYSLER
Model
TOWN AND COUNTRY
Year
2014
Manufacturer
Chrysler (FCA US, LLC)
Component
SEATS
Speed
10 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

The passenger seat headrest deployed without warning. I slowly pulled out of a parking lot and proceeded down the road. I heard a loud bang and looked over at my daughter to ask what was that. She said ouch my head. I looked at her seat and saw the headrest deployed. I took it to the dealership and they said there wasn’t anything they could do but it was equivalent to an airbag deploying. I called Chrysler and they say my van is out of warranty and they can’t help. This is a known safety issue and yet no recalls have been made. I fear my drivers side headrest will do the same. Someone needs to fix this issue. My daughter has whiplash.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11585142
Machine
JSON-LD · Markdown