The contact owned a 2023 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle suddenly began to accelerate and seemed to steer on its own, prompting the contact to attempt to slow the vehicle. With the brake pedal depressed all the way to the floorboard, the vehicle failed to come to a complete stop. As a result, the vehicle left the roadway and came to a complete stop after going into a side ditch and flipping on its side. The air bags did not deploy. An unknown warning light was illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact transported him to his primary care physician, who recommended he seek treatment by a chiropractor. The contact was later treated for pain in his neck and back by a chiropractor. The manufacturer was not notified of the failure. The failure mileage was unknown.