# 2021 GMC SIERRA 1500 — SERVICE BRAKES
> NHTSA complaint `1990892` · 2024-05-12 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** GMC
- **Model:** SIERRA 1500
- **Year:** 2021
- **Manufacturer:** General Motors, LLC
- **Component:** SERVICE BRAKES
## Narrative
My truck had smoke rolling out at work when I noticed it. Tried to put it out it   Burnt my hands ! destroyed the inside I had it towed and insurance investigator said it was do to a brake controller for the trailer. And I took it to get estimate and the service dept said it was do To brake controller my truck was totaled my wallet toast my coat was toast my I phone my deposit my truck i drove daily to work out of and personal.  General Motors would not help I called the. First. Then I was frustrated called my insurance they started a claim and low balled me now I lost 2 months of work bills stacked and  low ball price on what the offer was) and haven’t gotten one yet. Called gm back they said I had an active claim they woundenr help  it’s there defect I lost my job my mind etc on this. Two investigators state the same thing even there service dept. A gm service dept said the same thing.  No warning indicators at al   I will never buy another truck. The safety issue is people driving around not knowing. The 2500 and 3500 have them. Looked it up the plant that made my truck left the parts for manufacturing outdoors they got wet. It’s on the internet  people r gionbg to get hurt. Lucky I was outside when my was on fire.   Please help on the matter. Thank u
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*