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2023 MERCEDES-BENZ EQS450+ — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

2 injured · 1991007 · 2024-05-13

Vehicle

Make
MERCEDES-BENZ
Model
EQS450+
Year
2023
Manufacturer
Mercedes-Benz USA, LLC
Component
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Speed
10 mph

Severity

Deaths
0
Injured
2
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I was stopped at a stop sign and when the light turn green I pressed the accelerator to move forward unfortunately, the vehicle hard braked for no reason. At first, I thought someone hit me from behind since there was no one in front of me but that was not the case. The braking was so violent that it caused my neck to snap back and forth, which caused the back of my head to hit the seat head support. I was going no faster then 10 mph but not slower then 5mph. In turn, the vehicle is available for inspection. My safety was at risk because I had no control or indicator that the braking was going to automatically brake on its own. The problem has not been reproduced or confirmed by the dealer or independent service center because the incident happened today (Sunday) therefore, I plan on making an appointment as soon as possible to see if they can identify any defects. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others since I plan on taking it to the Mercedes dealer where I purchased the vehicle. There were NO warning lamps, messages or other symptoms of the problem prior to failure.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11588360
Machine
JSON-LD · Markdown