# 2024 KIA CARNIVAL — SERVICE BRAKES
> NHTSA complaint `1991252` · 2024-05-13 · Kia America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** KIA
- **Model:** CARNIVAL
- **Year:** 2024
- **Manufacturer:** Kia America, Inc.
- **Component:** SERVICE BRAKES
- **Speed:** 20 mph
## Narrative
Driver was approaching the end of [XXX]  and attempted to turn left onto the ramp to [XXX]  but without prior warning the brakes and the steering wheel failed and he couldn’t turn or stop the car which resulted in the vehicle hitting the guardrail. The driver endured injuries on his hand, and overall emotional trauma. My insurance company refused to check the cars computer to prove that the car indeed failed.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*