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2021 RAM 3500 — UNKNOWN OR OTHER

fire · 1991308 · 2024-05-13

Vehicle

Make
RAM
Model
3500
Year
2021
Manufacturer
Chrysler (FCA US, LLC)
Component
UNKNOWN OR OTHER

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

On [XXX] while I was driving in Reno Nevada with the truck without warning smoke started to come out of the hood, fluid was coming out from under truck, fire department came made sure fire was extinguished, vehicle towed to Dolan Dodge Ram Fiat in Reno Nevada. It was determined that the fire was caused but the recall issues, case was opened with Ram and as of today 5/13/2024 Ram has not repaired the truck and the dealership has told me that the Manufacturer has yet to respond or communicate with them. This coming July it will be one year since the incident, I have loss income, and I have continued to make payments to the bank on the truck, I contacted Ram directly where they had to open a new can but no resolution given. Per the dealer they tell me that they have the parts but they can't fix until the manufacturer tells them to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11588582
Machine
JSON-LD · Markdown