# 2023 TESLA MODEL 3 — STEERING
> NHTSA complaint `1992133` · 2024-05-16 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TESLA
- **Model:** MODEL 3
- **Year:** 2023
- **Manufacturer:** Tesla, Inc.
- **Component:** STEERING
- **Speed:** 1 mph
## Narrative
when I was driving my Tesla Model 3 with FSD exiting [XXX] , the FSD directed me to a wrong routing. I corrected the direction by taking over the FSD, the car then lost its full braking system. I was not aware of it until my car slipped backward at a stop and hit a car behind me. The other driver is good enough to let me go, but my Tesla back bumper was damaged.  When I got home and read the message on the screen, I was told that the braking hold was disabled, autopilot was disabled, braking charge was disabled, and wheel alignment was disabled, and more. I contacted Tesla and make an appointment half a month later. I was also told that the Tesla recommends to have alignment adjusted every 6000 miles or every 6 months- while I was not aware of this, I thought Tesla is maintenance free.  This was what I told Tesla representative then: If this disfunction is safety related, it should be mandatory, not recommended! I feel I was lucky that I only have a small accident, it could be worse.  I just dropped my car to Tesla for repair yesterday, the estimated costs was originally $275, then it went up to ~$1500, then ~$1800, When I was talking to a representative, the costs increased to $2167 in a few minutes! I asked why the prices go up, they said the previous prices are mistakes, and if I don't want to pay, I can drive my car home! I believe this happens to many other Tesla users as well, it needs to be addressed before more accidents and damages. The fragile safety operation and t
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*