# 2020 TESLA MODEL Y — WHEELS
> NHTSA complaint `1993218` · 2024-05-21 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** TESLA
- **Model:** MODEL Y
- **Year:** 2020
- **Manufacturer:** Tesla, Inc.
- **Component:** WHEELS
- **Speed:** 2 mph
## Narrative
Tesla Model Y 2022 lost steering control  April 20, 2024  Vehicles - Model Y   While backing out of indoor parking garage Steering wheel locked up! Before I could hit the brake the car collided with the cement wall in the garage. Causing some damage to right side.   I tried a system reset, no luck.  Called Tesla they had me go into diag mode and try a few things with no success.  They sent a tow trunk and took to car to the Tesla Highland Park then to the Collision center – they could not unlock the steering wheel and called in people from the FTS (Field Technical Support) team to look at it.  Very UNSAFE, it could have been much worse. I do not trust the car anymore!
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*