← NHTSA complaints

2011 DODGE DURANGO — ELECTRICAL SYSTEM

fire · 1998577 · 2024-06-11

Vehicle

Make
DODGE
Model
DURANGO
Year
2011
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
230,000
Speed
20 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

The contact owns a 2011 Dodge Durango. The contact stated that while driving at 20 MPH, the vehicle lost motive power. The contact's wife detected an abnormally strong smoke odor inside the vehicle. The windshield wipers were inadvertently activated, and the instrument panel flickered. The battery warning light was illuminated. The contact pulled over and noticed smoke coming from underneath the hood. The contact, his wife, and his mother-in-law were able to exit the vehicle safely. No injuries were sustained. The contact checked under the hood and saw flames coming from the alternator; however, the flames extinguished themselves before the firefighters arrived on the scene. A fire department report was filed. The vehicle was first towed to the contact's mother-in-law's residence, then to the dealer, where it was determined that the alternator had malfunctioned due to the age of the vehicle. The contact was informed that the alternator and battery needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11593695
Machine
JSON-LD · Markdown