The contact owned a 2016 GMC Terrain. The contact stated that while making a right turn, a Dodge Ram truck ran through a stop sign causing the contact to crash into the truck head-on. The air bags failed to deploy. The contact's daughter arrived at the scene and transported him to the local hospital to be evaluated for brain, neck, left-hand fingers, swollen right leg, and back pain injuries that required medical attention. A police report was filed but the police report number was not available. The vehicle was towed to a salvage junkyard. The dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,000.