The contact owns a 2022 Kia Carnival. The contact stated that while opening the passenger-side sliding door, she placed mangos on the seat with the key fob and her cell phone in her hand. The contact stated that the doors closed and she was pinned to the door. There were no warning lights illuminated. The contact was able to call her spouse and 911, and medical attention was provided at the emergency room. The contact was referred to her primary physician, where an MRI was provided, and it was determined that there was a rip in her shoulder. The vehicle was taken to the local dealer, where it was diagnosed. that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and sent a field tech expert to inspect the vehicle. The expert determined that the vehicle was operating as designed. The approximate failure mileage was 42,581.