# 2021 TESLA MODEL Y — SERVICE BRAKES
> NHTSA complaint `2001237` · 2024-06-20 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** TESLA
- **Model:** MODEL Y
- **Year:** 2021
- **Manufacturer:** Tesla, Inc.
- **Component:** SERVICE BRAKES
## Narrative
Power was lost completely while car was on the road, breaks stop working and unable to stop. Driver had to go off road to prevent collision and road a accident. Towed to Tesla center. Diagnosis is “internal short” but did not elaborate. No explanation and answer why break did not work.  External damage due to accident was not covered.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*