# 2021 VOLKSWAGEN ID.4 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
> NHTSA complaint `2001245` · 2024-06-20 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** ID.4
- **Year:** 2021
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
- **Speed:** 1 mph
## Narrative
The first time I was stopped at an intersection. Luckily there was no one in front of me as the car, without warning, accelerated at full throttle. Although my foot was on the brake, and I was braking as hard as I could, the car continued to lunge forward. It finally stopped and I backed up to my original position in the intersection. The second time it happened I was pulling into a parking spot in a busy shopping center. Without warning, the car accelerated out of control, and, although I was braking as hard as I could the car continued to accelerate forward. It jumped the curb, crossed the sidewalk, and hit a large commercial postal mailbox knocking it off of its base in the concrete. There was significant damage to the vehicle but luckily in both cases no one was injured. Had anyone been on the sidewalk in that shopping center they would have been killed. It is a miracle no one was injured or killed.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*