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2021 TOYOTA RAV4 — UNKNOWN OR OTHER

2 injured · 2005432 · 2024-07-07

Vehicle

Make
TOYOTA
Model
RAV4
Year
2021
Manufacturer
Toyota Motor Corporation
Component
UNKNOWN OR OTHER
Speed
67 mph

Severity

Deaths
0
Injured
2
Fire
No
Crash
No
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

While driving on the freeway with outside temperatures of about 89/90F, at about 67-68 mph, our passenger window randomly exploded and shattered. There was no prior damage to the window or any indication that a rock, projectile or other debris had hit the window. Prior to this incident, we had observed that the passenger window would rattle inside the door pocket/window frame when the car was in motion. When the window shattered, it did so instantly without any warning, as if it had exploded, startling us. As we continued driving, the outside air started pulling apart the shattered window, causing the broken window glass to fall apart into thousands of little pieces that ended up all over the passenger, driver, and back seats, which were also occupied with children [XXX] and [XXX] old). This was a very scary and traumatic experience for us, as things could have taken a turn for the worse and we could have been seriously injured. Luckily, we had nothing more serious than minor cuts in the aftermath. However, our family and especially our children were very affected by this incident and our car suffered damage to the outside body and some more minor damage on the inside from the glass flying off from the shattered window. We believe the rattling of the window caused it to eventually explode and shatter. We believe the rattling is due to some kind of manufacturing error: either improper installation or possibly low quality glass material or incorrect size to match the d

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11599844
Machine
JSON-LD · Markdown