# 2024 BMW X5 — SERVICE BRAKES
> NHTSA complaint `2005566` · 2024-07-08 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** BMW
- **Model:** X5
- **Year:** 2024
- **Manufacturer:** BMW of North America, LLC
- **Component:** SERVICE BRAKES
## Narrative
Safety features did not work. I was parking and when brakes were pressed car accelerated instead of stopping, plowing into the car ahead and two additional cars. No automatic braking, no manual braking. The car is now in a BMW shop for repairs and evaluation. My warning features did not activate.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*