The contact owned a 2019 Honda Civic. The contact stated that while the niece was driving at an undetermined speed, the braking system had malfunctioned and the vehicle did not stop while the brake pedal was depressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the vehicle was destroyed. The windshield was shattered due to the impact. The driver was later treated for a concussion. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 55,000.