NHTSA complaint: 2021 HONDA CR-V HYBRID — SERVICE BRAKES
On at least 5 different instances (possibly one or two more) as I was turning and slowing down either to park in a parking space or else backing slowly out of a parking place, my car seemed to jump (or jolt) and then accelerate out of my control. The brakes did not work. The most recent incident (after a year or so of no problems) was on [XXX] when the car accelerated as I was pulling into a parking space, crashed into a woody bush, and destroyed it and came to a stopâpossibly because I got the brakes to work though I was fairly panicked so I donât rememberâso it did not take out the low fence behind it though I may have hit it. I was terrified that I would hit a woman coming out of the bank as I didnât know how to get the car to stop. She saw what happened and asked if I was okay. I have taken the car to the Honda dealer in Fairfax, Virginia every time this happened in the past but was told either that my foot must have been on the accelerator or else the technician was unable to duplicate the incident and therefore they could do nothing. After the last incident I took the car to Honda of Chantilly, Virginia where a technician has been looking at it since yesterday so it is still there. If they do not find the cause of this random, erratic sudden acceleration I am going to sell the car (probably back to Honda) because I do not believe it is safe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
National Highway Traffic Safety Administration — Office of Defects Investigation