NHTSA complaint: 2024 MERCEDES-BENZ GLC 300 — SERVICE BRAKES
The contact owns a 2024 Mercedes Benz GLC 300. The contact stated that while attempting to park, the vehicle experienced unintended acceleration causing the contact to lose control of the vehicle and crash into a wall, another vehicle, and two poles where it came to stop when crashing into the second pole. During the unintended acceleration, the contact depressed the brake pedal to control the vehicle however it failed to respond. No air bags deployed. The contact sustained chest, neck, and back injuries and an ambulance transported her to a hospital. A police report was filed. The vehicle was towed to an independent mechanic by the insurance company. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
National Highway Traffic Safety Administration — Office of Defects Investigation