The contact owned a 2016 Honda CR-V. The contact stated that while driving approximately 30 MPH and attempting to avoid colliding with a second vehicle the driver lost control of the steering and crashed into a utility pole. During the crash, the front end of the vehicle was severely damaged but the air bag partially deployed and did not protect the driver. The contact sustained back and neck injuries which later required medical treatment. A police report was taken at the scene. The vehicle was destroyed and towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 158,000.