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2021 MERCEDES-BENZ GLC 300 — ENGINE

crash · 2014252 · 2024-08-07

Vehicle

Make
MERCEDES-BENZ
Model
GLC 300
Year
2021
Manufacturer
Mercedes-Benz USA, LLC
Component
ENGINE
Miles at failure
35,000

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

The contact owns a 2021 Mercedes Benz GLC 300. The contact stated that while driving at various speeds, the vehicle would lose power and fail to accelerate upon the depression of the accelerator pedal. The check engine light would appear on the instrument panel. Despite the failure, the vehicle would resume normal operation upon restart of the engine. The vehicle was initially taken to a dealer but the dealer could not duplicate the failure. The failure worsened over time which resulted in the contact being rear-ended by another vehicle. The air bags did not deploy upon impact and the contact was not injured. A police report was filed and the contact was able to drive the vehicle away from the scene of the accident. The vehicle was taken to various dealers and independent mechanics where each diagnosed the vehicle with a defective cylinder head. The manufacturer was notified by the dealer about the failure and the manufacturer agree to cover half the cost of the repair. The vehicle had yet to be repaired. The failure mileage was approximately 35,000.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11607115
Machine
JSON-LD · Markdown