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2023 MERCEDES-BENZ GLC 300 — ELECTRICAL SYSTEM

crash · 2015424 · 2024-08-12

Vehicle

Make
MERCEDES-BENZ
Model
GLC 300
Year
2023
Manufacturer
Mercedes-Benz USA, LLC
Component
ELECTRICAL SYSTEM
Miles at failure
7,000
Speed
5 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

The contact owns a 2023 Mercedes-Benz GLC 300 W4. The contact stated that when his wife was parking the vehicle at approximately 5 MPH and when she depressed the brake pedal, the vehicle stalled. The contact stated that his wife said that the brake pedal failed, and the instrument cluster was black. The contact stated that his wife had observed that the brake warning had been illuminated before the instrument cluster failure. The contact stated that his wife jumped the curb and crashed into the wall of a building. The contact stated that the front end of the vehicle was crushed, and the hood was damaged. The contact stated that the front headlights and front bumper were also crushed. The contact stated that the windshield was cracked as well. The contact stated that his wife was unhurt despite the air bags not deploying. The contact stated that the police were called and they issued a report. The contact had called his dealer who referred him to a body shop. The contact had the vehicle towed to a local body shop. The vehicle was not diagnosed by a dealer or independent mechanic. The vehicle damage was being repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V115000 (Electrical System). The manufacturer was informed of the failure. The failure mileage was approximately 7,000.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11607936
Machine
JSON-LD · Markdown