The contact owned a 2016 Ram 1500. The contact stated while driving approximately 40 MPH, her vehicle was crashed into on the passenger side front by a vehicle that had run a red light. The contact stated that the impact threw her into the driver's side door. The contact stated that she was knocked unconscious. The contact stated that she was transported by ambulance to a hospital and was treated for lacerations on her left ear and left side of her face. The contact stated that she had suffered a concussion and damage to her neck vertebra. The contact stated that the police were on scene and had written a report. The vehicle was towed to an impound lot. The contact stated that she when she saw the vehicle none of the air bags had deployed. The contact stated that her insurance provider had declared the vehicle a total loss. The manufacturer was not informed of the failure. The vehicle was not repaired. The failure mileage was 116,118.