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2012 DODGE DURANGO — ELECTRICAL SYSTEM

fire · 2016655 · 2024-08-15

Vehicle

Make
DODGE
Model
DURANGO
Year
2012
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

While driving our 2012 Dodge Durango in town, we noticed the battery warning light come on and a hot smell coming from the vehicle. We were not far from home so we limped it back home to the garage to see what was going on. When we lifted the hood, there was a very overwhelming burning smell, our alternator was literally glowing red hot, and there was smoke pouring out from around it. We quickly put out the fire and disconnected the battery. Afterwards, we had it towed to a repair shop where it was confirmed the alternator failed as well as fried our PCM in the process. We paid for the install of a new alternator and PCM, however, the radio remained failed. Upon researching this scenario, we found there was a recall for this exact issue for the exact span of years and engine type, however, our VIN was somehow not included in this recall. That needs to be changed. The alternator issue could have been extremely dangerous for our family while in the car, as well as others around us due to what could have happened if the card didn’t make it home. We could have been stranded on a busy road way causing accidents while the car was engulfed in flames due to the alternator. Also, had we not immediately popped the hood at home to check the engine, the car could have burned down our home. We request that the NHTSA and FCA recall company address this issue and the potential for extending the recall to include other Durango VINs.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11608818
Machine
JSON-LD · Markdown