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2024 SUBARU ASCENT — ELECTRICAL SYSTEM

crash · 2017341 · 2024-08-19

Vehicle

Make
SUBARU
Model
ASCENT
Year
2024
Manufacturer
Subaru of America, Inc.
Component
ELECTRICAL SYSTEM

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

Eye sight freezing when car purchased brand new. I was told that this was a known Issue. Radio freezing and then resuming at blaring volume, I was told that this was a known issue and Subaru was waiting for an update. Burning smell from car when purchased, notified dealer, smell did not go away. I was told that this was normal. Starling freezing and not working, this was a service that I paid for, I was told that this was a known issue and was waiting for an update. On 6/9/2024 I was driving, while entering a tunnel, and using the adaptive cruise, the car did not track the car in front of me. I braked, this did not stop the adaptive cruise (according to Subaru) and the car collided with the car in front of me after the emergency braking system failed to also stop the car in time. Starling did not call to check on us for 30 minutes (did alert 911) but no call was made to my phone, as per the paid service, and the airbag exploded and we were covered in brown substance. I had asked to return the vehicle before any of these events, as I felt that there was an issue with it, as was told to begin the North Carolina Lemon Law process.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11609291
Machine
JSON-LD · Markdown