The contact owned a 2011 Kia Sportage. The contact stated while driving at approximately 55 MPH she rolled over a large puddle of water on the roadway. The contact stated that she hydroplaned and she lost control of the vehicle. The contact stated that she drove off of the roadway and down an embankment and rolled over several times before coming to a stop at the bottom of the embankment. The contact was transported by ambulance to a hospital. The contact stated she was diagnosed with a concussion, bruises to both arms, a sprained left ankle, and cuts to her hands and feet. The contact stated that she was conscious when she was removed from the vehicle and noted that only the side air bags had deployed. The driver's front air bag had not deployed. The contact stated that the police were on the scene but was not sure if a report had been written. The contact stated that the vehicle had been towed to an impound lot and declared a total loss by her insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.