NHTSA complaint: 2013 JEEP GRAND CHEROKEE — AIR BAGS
Passenger seat headrest exploded and hit my wife in the head/ear/neck and now she is in a lot of pain. This is the most random thing I have ever seen. My wife and daughter were driving through a parking lot going 4mph and the headrest just exploded. The plastic pieces holding the springs back broke and let the headrest fly forward into my wifeâs head/ear/neck
National Highway Traffic Safety Administration — Office of Defects Investigation